We’re with you through implementation and beyond.
Employee Education
We educate your employees so they understand their coverage. During Open Enrollment, we hold information sessions to cover the basics and answer any questions employees may have.
Enrollment & Termination Management
In addition to our thorough Open Enrollment process, we are also available to help you enroll new hires as they join your team and to handle the termination of benefits if someone leaves. We’ll set you up with a secure, intuitive online enrollment portal to streamline the process. We are always available to address any issues unique to your or your employee’s particular situation.
Compliance Resources
It’s no secret there are a lot of confusing rules when it comes to insurance. We know the ins and outs of the industry and will make sure you know what needs to be done on your end to successfully navigate the compliance regulations, whether it’s for COBRA, Section 125 POP or specific insurance carrier requirements.
Claims & Billing Assistance
Sometimes employees need help navigating through insurance related bills from hospitals and doctors. We can help with that.
“Carrie and her staff are always available to help us with new hire sign-ups, terminations and changes in our staff’s insurance coverages. Her annual visits to update us about changes in insurance coverage and carriers are informative and fun.”